Services Senior Specialist - Srvcs Project Management

Services Senior Specialist - Srvcs Project Management Are you passionate about being part of a successful team? Join Our Enterprise Software Management team ! Partner with the best The Services Senior Specialist - Srvcs Project Management is responsible for leading the global deployment and lifecycle execution of Software as a Service (SaaS) contract. This role ensures operational excellence, customer satisfaction, and strong project governance while acting as the primary interface between customers and internal teams. You will drive seamless SaaS delivery from deployment through sustaining phases, while identifying growth opportunities and ensuring long-term customer value realization. As a Services Senior Specialist - Srvcs Project Management , you will be responsible for: Leading global deployment and execution of SaaS contracts, ensuring achievement of operational KPIs and service excellence Acting as the primary customer contact across the full project lifecycle, including deployment, issue resolution, communication, and customer satisfaction management Developing and executing cohesive deployment strategies, ensuring strong adoption of analytics and process data integration across the SaaS lifecycle Managing R3 handoffs, planning SaaS contracts in SAP, and owning financial accountability as the SAP “Responsible Person” Maintaining strict scope control while identifying and managing change requests related to time, scope, and value Ensuring on-time delivery and consistently high levels of customer satisfaction to build trust and long-term relationships Identifying success stories, collaborating with teams to develop ROI cases, and supporting program-level value demonstration Driving business growth by identifying new leads, service expansion, and upgrade opportunities Proactively gathering customer insights, including satisfaction, pain points, and market intelligence Continuously enhancing technical knowledge and collaborating with technical leaders and cross-

Field services demand tied to active drilling

This opportunity is positioned for professionals who understand execution pressure, industrial operating rhythm, and Houston's energy capital stack.